Effective Date: January 1st, 2025 

Museum of Urban Arts (“MOUA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.moua.org, contact us, donate, register for programs or events, volunteer, submit forms, interact with our content, or use services connected to our website.A link to this Privacy Policy is included in the footer of our website so visitors can access it from our homepage and other website pages.

By using our website, you agree to the practices described in this Privacy Policy.

1. About MOUA

Museum of Urban Arts is a nonprofit cultural organization dedicated to preserving, exhibiting, and celebrating urban art while supporting artists, youth, families, schools, and communities through exhibitions, public art, educational programs, workshops, events, and community-based cultural programming.

2. Information We Collect

We may collect information that you choose to provide directly to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Organization or school name
• Donation information
• Event, workshop, ticket, or program registration information
• Volunteer application information
• Artist submission or open-call information
• Sponsorship or partnership inquiry information
• Messages submitted through contact forms or email
• Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visit
• General location information, such as city or region
• Website interactions, such as button clicks or form submissions

3. How We Use Information

MOUA may use collected information to:

• Respond to questions, messages, and requests
• Process donations, tickets, event registrations, workshop registrations, volunteer applications, artist submissions, and sponsorship inquiries
• Provide information about exhibitions, programs, events, workshops, volunteer opportunities, and community initiatives
• Send updates, newsletters, and other communications when you choose to receive them
• Improve our website, programs, services, outreach, and visitor experience
• Measure the effectiveness of our website, advertising, and communications
• Maintain website security and prevent fraud, misuse, or unauthorized activity
• Comply with legal, tax, accounting, reporting, and nonprofit recordkeeping obligations

4. Donations and Payment Processing

MOUA may use third-party donation, ticketing, or payment processors to securely process donations, ticket purchases, sponsorship payments, merchandise purchases, or other transactions. These third-party processors may collect payment information, such as credit card or bank information, in order to complete your transaction. MOUA does not store full credit card numbers on our website. Payment information is handled by the applicable third-party payment processor according to its own privacy policy and terms. When you make a donation or payment, we may receive information such as your name, contact information, donation amount, transaction date, and related details needed for receipts, donor records, acknowledgments, reporting, and nonprofit administration. MOUA may use third-party payment, donation, ticketing, or registration platforms to process donations, ticket purchases, sponsorship payments, event registrations, workshop fees, or other transactions. When you use those services, payment information may be collected directly by the third-party provider and governed by that provider’s privacy policy and terms. MOUA does not store full credit card numbers on its website.

5. Forms, Registrations, and Submissions

Our website may link to or use third-party tools for contact forms, volunteer signups, artist open calls, program registrations, event registrations, school trip inquiries, sponsorship inquiries, surveys, and other submissions.

Information you submit through these forms may be used to respond to your request, process your application or registration, communicate with you, manage programs, and maintain organizational records.

Please do not submit sensitive personal information unless it is necessary for the specific form or request.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, understand website traffic, improve user experience, measure outreach, and evaluate the performance of communications or advertising.

Cookies are small files stored on your device that help websites function and remember certain information. You can control or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

7. Analytics and Advertising

MOUA may use analytics tools, including Google Analytics, to understand how visitors use our website and to improve our content, programs, and outreach.

MOUA may also use Google Ads, Google Ad Grants, or similar advertising tools to share information about our nonprofit mission, exhibitions, educational programs, volunteer opportunities, donation opportunities, events, and community initiatives.

These tools may use cookies or similar technologies to help measure website visits, ad performance, conversions, and user interactions. The information collected may include pages visited, links clicked, approximate location, browser type, device type, and other usage information.

You can learn more about how Google uses information from sites and apps that use its services by visiting Google’s privacy resources. You can also control certain Google advertising settings through your Google account and browser settings.

8. Email Communications

If you sign up for emails, register for a program, donate, volunteer, attend an event, or otherwise provide your contact information, MOUA may send you communications related to our programs, events, fundraising, volunteer opportunities, exhibitions, community initiatives, or administrative matters.

You may unsubscribe from marketing or newsletter emails by following the unsubscribe instructions in the email or by contacting us at info@moua.org. We may still send administrative or transactional messages, such as donation receipts, registration confirmations, or responses to direct inquiries.

9. How We Share Information

MOUA does not sell personal information.

We may share information only as needed for legitimate nonprofit, operational, legal, or service-related purposes, including with:

• Donation and payment processors
• Ticketing and event registration providers
• Email and newsletter platforms
• Website hosting, security, and analytics providers
• Form and survey tools
• Advertising and measurement platforms
• Professional advisors, such as accountants, attorneys, or consultants
• Government, regulatory, or law enforcement authorities when required by law

We may also share information with trusted partners when necessary to administer programs, events, workshops, volunteer opportunities, sponsorships, or community initiatives.

10. Third-Party Websites and Services

Our website may link to third-party websites or services, such as donation platforms, ticketing platforms, Google Forms, Google Docs, Google Calendar, YouTube, Instagram, social media platforms, payment processors, or partner websites.MOUA is not responsible for the privacy practices, content, security, or policies of third-party websites or services. When you leave our website or use a third-party service, your information is governed by that third party’s privacy policy and terms.

11. Children and Youth

MOUA offers programs that may involve youth, families, schools, and community members. Our website is not intended to collect personal information directly from children under 13 without appropriate parent, guardian, or school authorization.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information. Parents or guardians may contact us at info@moua.org with questions or requests related to children’s information.

12. Data Security and Third-Party Tools

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, email system, online form, payment processor, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted online.Our website may link to or integrate third-party services, including donation platforms, event registration tools, Google Forms, Google Docs, Google Calendar, YouTube, Instagram, analytics tools, advertising tools, and other partner websites. MOUA is not responsible for the privacy practices of third-party websites or services. Visitors should review the privacy policies and terms of those services.

13. Data Retention

MOUA keeps information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including nonprofit administration, donor records, tax and accounting obligations, program management, legal compliance, dispute resolution, and organizational recordkeeping.

When information is no longer needed, we may delete, anonymize, or securely retain it as required or permitted by law.

14. Your Choices

You may contact us to request that we:

• Update or correct your contact information
• Remove you from mailing lists
• Respond to questions about information you have provided
• Review or delete certain information where legally required and reasonably possible

You may also control cookies through your browser settings and manage certain advertising preferences through Google or other applicable platforms.

15. State and Regional Privacy Rights

Depending on where you live, you may have certain rights under applicable privacy laws, such as the right to access, correct, delete, or limit certain uses of personal information. MOUA will respond to privacy requests as required by applicable law.

To make a privacy request, contact us at info@moua.org.

16. Changes to This Privacy Policy

MOUA may update this Privacy Policy from time to time to reflect changes in our website, programs, services, technologies, legal requirements, or organizational practices.

When we update this Privacy Policy, we will revise the effective date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or MOUA’s privacy practices, please contact us:

Museum of Urban Arts
Website: www.moua.org
Email: info@moua.org

MOUA locations include Long Island City, Queens, New York, and Westbury, New York. Please visit our Contact page for current location and visitor information.